Refund policy
Returns for a refund, exchange, or store credit are accepted within 14 days of placing your order.
All SALE items are FINAL SALE and are not eligible for return or exchange, including items purchased during promotional sales. No exceptions.
Items returned or exchanged must be received in brand-new condition, with original tags and hygienic liners attached. We reserve the right to reject returns in worn condition or without tags. Rejected returns won't be sent back, refunded, or exchanged.
Please refrain from sending returns without processing a return request, we will not be able to accept it.
We DO NOT provide you a pre-paid label in your shipment, please print it out in the return platform.
02. DOMESTIC US RETURNS POLICY
All domestic returns for store credit and exchanges are free. Refunds to your original payment method are subjected to a $5.00 restocking fee which is deducted from your refund.
Please send back items in the original packaging if possible to help reduce waste and place the new return label over the original one to avoid confusion with the carrier.
03. INTERNATIONAL RETURNS POLICY
International returns are at the expense of the customer. We are not able to offer exchanges for international customers at this time.